Privacy Policy
How we collect, use, and protect your personal information.
Last updated: April 2026
NexOutsource ("NexOutsource", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how NexOutsource Limited, based in Auckland, New Zealand, collects, uses, discloses, and safeguards your information when you visit our website, use our services, or otherwise interact with us.
This policy is compliant with the New Zealand Privacy Act 2020 and its Information Privacy Principles (IPPs).
- New Zealand Privacy Act 2020
1. Information We Collect
- Contact information: name, email address, phone number, company name, and job title when you fill out forms, request a consultation, or contact us
- Business information: details about your staffing needs, project requirements, and operational preferences
- Communication records: emails, messages, and other correspondence with our team
- Device and browser information: IP address, browser type, operating system, and device identifiers
- Usage data: pages visited, time spent on pages, referring URLs, and navigation patterns
- Cookies and similar technologies: as described in the Cookies section below
2. How We Use Information
We use your personal information for the following purposes:
- To respond to your enquiries and provide requested services
- To deliver, manage, and improve our offshore staffing solutions
- To communicate with you about our services, updates, and relevant opportunities
- To comply with legal obligations under New Zealand law
- To protect the security and integrity of our systems and services
- To analyse website usage and improve user experience
3. Information Sharing
We do not sell your personal information. We may share your information with:
- Our Fiji operations team: to deliver staffing services you have requested
- Service providers: trusted third parties who assist with website hosting, analytics, email delivery, and CRM, bound by confidentiality agreements
- Legal requirements: when required by law, regulation, or legal process in New Zealand or Fiji
- Business transfers: in connection with a merger, acquisition, or sale of assets, with appropriate privacy protections
4. Data Security
We take data security seriously. Our measures include:
While we implement industry-standard safeguards, no system is completely secure. We will notify you promptly in the event of any data breach that may affect your personal information, in accordance with the Privacy Act 2020.
- ISO/IEC 27001:2022 certified information security practices
- Encrypted data transmission (TLS/SSL) for all web communications
- Access controls limiting data access to authorised personnel only
- Regular security assessments and staff training
- Secure data centres with physical and digital access controls
5. Your Rights Under the NZ Privacy Act 2020
Under the New Zealand Privacy Act 2020, you have the right to:
To exercise any of these rights, contact us at [email protected]. We will respond to your request within 20 working days, as required by the Privacy Act.
- Access: Request access to the personal information we hold about you
- Correction: Request correction of any inaccurate or incomplete information
- Complaint: Lodge a complaint with us or with the Office of the Privacy Commissioner if you believe your privacy has been breached
6. Cookies
Our website uses cookies and similar tracking technologies to:
You can control cookies through your browser settings. Disabling cookies may affect some website functionality.
- Remember your preferences and settings
- Understand how you use our website (analytics)
- Improve website performance and user experience
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to read the privacy policies of any third-party sites you visit.
8. Children's Privacy
Our services are not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
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