Fill your pipeline. Not your payroll.
An outbound call centre team in Suva that calls your leads fast, qualifies them and books meetings into your calendar, in your business hours.
From leads to closed deals, we power the engine
Your in-house sales team shouldn’t spend their time prospecting. Let NexOutsource handle the top of funnel while your closers focus on what they do best.
Lead generation
Targeted prospecting across phone, email, and digital channels. We identify, qualify, and deliver leads that match your ideal customer profile.
Telemarketing & cold calling
Professional outbound calling by trained Fijian professionals. Warm, natural conversations that open doors, not robotic scripts.
Appointment setting
Qualified meetings booked directly into your calendar. Your sales team walks into conversations with context, not cold intros.
CRM & pipeline management
Clean data, updated records, accurate forecasting. We manage your CRM hygiene so your pipeline reflects reality.
Campaign management
Email campaigns, follow-up sequences, marketing automation support. We execute the campaigns your marketing team designs.
Market research & analysis
Competitor analysis, market sizing, customer surveys, data analysis. The intelligence your sales strategy needs to win.
How much does an outsourced appointment setter or SDR cost?
Appointment setting is typically Tier 2 work at NZ$16.65 or AU$14.00 per worked hour; outbound sales and SDR work is Tier 3 at NZ$19.55 or AU$16.80. Both are all-inclusive, excluding GST, and billed only for hours worked.
Can a team in Suva call New Zealand and Australian leads in our hours?
Yes. Fiji works New Zealand's day (0 to 1 hour apart) and runs 1 to 2 hours ahead of the Australian east coast, so the team calls during your business hours, from your CRM and phone system, and books meetings straight into your calendar.
How fast can an outbound team start?
Typically three to four weeks from your brief to the first day. That covers recruitment, your own interviews, systems access and training on your procedures, so the team takes live work only once you have signed off.
The Fiji advantage for sales support
Most offshore sales teams sound offshore. Your customers can tell. Fiji is different, fluent English speakers with neutral accents and genuine warmth make for sales conversations that actually convert.
Combined with timezone matching to your business hours, you get a sales engine that operates in real-time with your business rhythm.
"We don’t just create leads, we create opportunities for long-term success. Our sales teams are trained to represent your brand as if they were sitting in your office."
- Fluent English, no accent barriers on sales calls
- Timezone-matched to your business hours
- Trained to your scripts, SOPs, and CRM systems
- Dedicated team members, not shared resources
- Performance tracked with your KPIs
- NZ-managed quality oversight from Auckland
Ready to fill your sales pipeline?
Get a custom staffing plan for your sales and marketing support team, with exact costs and deployment timeline.
Sales and marketing outsourcing, common questions
Real questions NZ and Australian revenue leaders ask before engaging NexOutsource for sales support.
Are Fiji-based reps comfortable cold-calling NZ and AU buyers?
Yes. Sales teams train specifically on NZ and Australian buyer norms, direct, succinct, low-hype. The Fiji service English style is warm and neutral, similar to the Mindpearl school. Most NZ and Australian buyers don't perceive an offshore call; they perceive a confident, well-trained rep.
What CRMs and sequencer tools do you work with?
Salesforce, HubSpot, Pipedrive, Outreach, Salesloft, Apollo, ZoomInfo. Every rep is trained on your CRM and sequence stack during onboarding; we work inside your tools, not parallel to them.
How do you handle data protection in outbound campaigns?
Controls certified under ISO/IEC 27001:2022 govern data handling. List-source compliance, opt-out management, and Privacy Act / APP alignment are documented in the SOP. Your data stays in your tenant; NexOutsource hardware is encrypted with scoped access tokens.
Can we start with a small SDR pilot before scaling?
Yes. Pilot framework with measurable activity and pipeline KPIs. Most clients start with 1 to 3 SDRs and add roles as pipeline justifies. A 3-month initial term, then 2 weeks notice.
What if we don't have an ICP defined yet?
We help build the ICP and the target-account list during the first two weeks of onboarding. Sequence design follows; reps go live once ICP, lists, and sequences are approved.
Get your free staffing plan
Tell us what you need and we’ll come back within 24 hours with a custom recommendation: roles, costs, and deployment timeline.
- Custom cost breakdown
- Role-specific team design
- Deployment timeline
- No obligation, no spam
Prefer to talk first? Book a 30 minute call