Hire a Pacific nearshore team in 3 to 4 weeks
Twelve roles. Six industries. One operating model, NZ-founded leadership, Suva delivery, ISO/IEC 27001:2022 certified information security, timezone-matched to your business hours.
Pick the role you need
Customer service agent
Customer experience Inbound voice support across phone and chat View role →
Sales representative
Revenue operations Outbound calling against an ICP list View role →
Sales development representative
Revenue operations Outbound prospecting via call, email, LinkedIn View role →
Virtual assistant
Back-office Inbox and calendar management View role →
Finance & accounts admin
Back-office Accounts payable: invoice entry, approvals, payment runs View role →
Technical support agent
Customer experience Tier 1 ticket triage and resolution View role →
Data entry specialist
Back-office Structured data input from forms, PDFs, scans View role →
Bookkeeper
Back-office Day-to-day transaction coding and bank reconciliations in Xero or MYOB View role →
Appointment setter
Sales & marketing Outbound calling on your lead lists with same-day speed-to-lead View role →
Property manager assistant
Back-office Tenancy application processing and reference checks View role →
Paraplanner
Back-office Statement of Advice (SOA/SOAA) and Record of Advice preparation View role →
Insurance claims processor
Back-office Claims lodgement, triage, and document collection View role →
Sectors NexOutsource supports
We have client experience in energy, solar, financial services and ecommerce. Strong fit for SaaS, healthcare, real estate, and professional services.
Energy & solar
Energy retailers and solar providers across NZ and Australia run high-volume customer interactions at exactly the moments customers care most: switch dec.
Financial services
Financial services teams need offshore partners that take security as seriously as they do.
Real estate
Real estate operations live or die on follow-up speed and CRM hygiene.
E-commerce & retail
E-commerce operations have spikes, campaign launches, peak season, returns waves, and demand a customer-experience layer that scales with.
Healthcare admin
Healthcare admin work, appointment scheduling, claims processing, patient correspondence, billing, drains capacity from clinical staff.
Professional services
Accounting firms, law firms, consultancies, and agencies all share the same admin overhead: client correspondence, document preparation, bil.
NZ vs AU vs Fiji at a glance
Our hourly rates include recruitment, training, infrastructure, security, payroll and compliance. Cost savings (typically 50 to 70%) sit alongside the more important reasons to engage: NZ-led management, ISO/IEC 27001:2022 certification, and timezone-matched coverage.
| Role | NZ salary band | AU salary band | NexOutsource rate per worked hour |
|---|---|---|---|
| Customer service agent | NZ$58,000 to NZ$72,000 | AU$60,000 to AU$78,000 | NZ$16.65 / AU$14.00 (Tier 2) |
| Sales representative | NZ$70,000 to NZ$95,000 + variable | AU$75,000 to AU$110,000 + variable | NZ$19.55 / AU$16.80 (Tier 3) |
| Sales development representative | NZ$62,000 to NZ$80,000 + variable | AU$65,000 to AU$90,000 + variable | NZ$19.55 / AU$16.80 (Tier 3) |
| Virtual assistant | NZ$55,000 to NZ$70,000 | AU$58,000 to AU$75,000 | NZ$16.65 / AU$14.00 (Tier 2) |
| Finance & accounts admin | NZ$65,000 to NZ$85,000 | AU$70,000 to AU$92,000 | NZ$19.55 / AU$16.80 (Tier 3) |
| Technical support agent | NZ$70,000 to NZ$90,000 | AU$72,000 to AU$95,000 | NZ$19.55 / AU$16.80 (Tier 3) |
| Data entry specialist | NZ$50,000 to NZ$62,000 | AU$52,000 to AU$66,000 | NZ$14.00 / AU$11.75 (Tier 1) |
| Bookkeeper | NZ$60,000 to NZ$78,000 | AU$65,000 to AU$85,000 | NZ$19.55 / AU$16.80 (Tier 3) |
| Appointment setter | NZ$55,000 to NZ$68,000 | AU$58,000 to AU$72,000 | NZ$16.65 / AU$14.00 (Tier 2) |
| Property manager assistant | NZ$55,000 to NZ$70,000 | AU$58,000 to AU$75,000 | NZ$16.65 / AU$14.00 (Tier 2) |
| Paraplanner | NZ$75,000 to NZ$95,000 | AU$80,000 to AU$105,000 | NZ$21.80 / AU$18.50 (Team Leader) |
| Insurance claims processor | NZ$58,000 to NZ$75,000 | AU$62,000 to AU$82,000 | NZ$19.55 / AU$16.80 (Tier 3) |
Pick exactly the page that fits
Sector-specific role pages add buyer-language, KPI, and security context for that industry. 35 specific pages live; sector context and buyer language differ on each.
| Role / Industry | Energy & solar | Financial services | Real estate | E-commerce & retail | Healthcare admin | Professional services |
|---|---|---|---|---|---|---|
| Customer service agent | View → | View → | View → | View → | View → | View → |
| Sales representative | View → | View → | View → | View → | View → | View → |
| Sales development representative | View → | View → | View → | View → | View → | View → |
| Virtual assistant | View → | View → | View → | View → | View → | View → |
| Finance & accounts admin | View → | View → | View → | View → | View → | View → |
| Technical support agent | View → | View → | View → | View → | View → | View → |
| Data entry specialist | View → | View → | View → | View → | View → | View → |
| Bookkeeper | View → | View → | View → | View → | View → | View → |
| Appointment setter | View → | View → | View → | , | View → | View → |
| Property manager assistant | , | , | View → | , | , | , |
| Paraplanner | , | View → | , | , | , | , |
| Insurance claims processor | , | View → | , | , | View → | , |
Ready to scope your team?
30-minute discovery call, no obligation. We'll come back within a business day with a 30/60/90-day pilot plan, indicative costs and a security pack.
See your team, costed, in two minutes.
Build it in the calculator, then a thirty minute call turns it into a written quote. Live in 3 to 4 weeks.