Call centre and back-office outsourcing, run from Suva.
NexOutsource is a New Zealand-founded outsourcing company and call centre. Our Suva team answers your inbound calls, makes your outbound sales calls, looks after your customers and runs your admin, in your business hours.
Built for how NZ and Australian businesses actually operate
Every role we fill is managed from Auckland, trained to your standards, and timezone-matched to your business. No freelancers. No agencies. Your team, in Fiji.
Customer service & support
Inbound and outbound customer care that sounds like it's coming from down the road. Voice, email, chat and social, with the warmth Fiji is known for.
Sales & marketing support
Lead generation, telemarketing, appointment setting and pipeline management. Your outbound team in Suva fills your calendar so your closers can close.
Back office & administration
Data entry, document management, order processing, HR admin and procurement: the work that keeps your business running but doesn't need to cost local rates.
Finance & accounts
Accounts payable, accounts receivable, financial reporting, payroll and budgeting, handled by experienced finance professionals.
Technical support
Tiered IT support, software troubleshooting, hardware assistance and network support: expert help for your customers without a local helpdesk team.
Custom team build
Need something specific? We build offshore teams to your exact requirements. Tell us what you need and we recruit, train and manage them.
Your team, live in 3 to 4 weeks
No six-month procurement. No complex contracts. We move fast because your business can't wait.
Discovery call
We learn your business, gaps, and quality standards. 30 minutes, no obligation.
Team design
Custom staffing plan with roles, training, and KPIs tailored to your operation.
Recruit & train
We recruit, train to your SOPs, and get your team production-ready.
Go live
Your team delivers. We manage performance and reporting. You focus on growth.
Simple packages. Simple terms.
Start with one team member and add more as results come in. A 3-month initial term, then 2 weeks notice. No hidden fees.
Fiji Team
Dedicated offshore professionals in our Suva office, managed from Auckland. Typically 50 to 70% less than an equivalent local hire.
Pacific Team
A team split between Suva and New Zealand, for work that needs a local presence alongside offshore delivery.
NZ Team
Local professionals in our Auckland office, managed by NexOutsource.
Get your free staffing plan
Tell us what you need and we’ll come back within 24 hours with a custom recommendation: roles, costs, and deployment timeline.
- Custom cost breakdown
- Role-specific team design
- Deployment timeline
- No obligation, no spam
Prefer to talk first? Book a 30 minute call