The NexOutsource team and office in Suva, Fiji
Services

Back-office and admin outsourcing, done in Suva.

Data entry, accounts, payroll, HR admin and document processing, handled by a dedicated team in our Suva office, typically 50 to 70% less than a local hire.

ISO/IEC 27001:2022 certifiedOperating since 2017Auckland and SuvaLive in 3 to 4 weeks
Back office operations

Every back office function, covered

The operational work that keeps your business running doesn’t need to cost local rates. Our Fiji team handles it with the same accuracy and professionalism, at a fraction of the cost.

01

Data entry & processing

Accurate, fast data entry across any system. CRM updates, form processing, database management, records digitisation.

02

Document management

Filing, archiving, contract review, document preparation. Keep your records organised and accessible.

03

HR administration

Onboarding paperwork, leave management, employee records, recruitment support. HR admin handled so your HR team focuses on strategy.

04

Order processing

Purchase orders, invoicing, inventory management, vendor coordination. Keep your supply chain running smoothly.

05

Quality assurance

Data verification, compliance checks, audit preparation, process documentation. Accuracy built into every workflow.

06

Email & chat support

Email management, inbox triage, response templates, chat coverage. Keep your communications flowing without missing a beat.

Quick answers

How much does outsourced back-office work cost?

Routine documented work such as data entry is Tier 1 at NZ$14.00 or AU$11.75 per worked hour; bookkeeping and finance admin are Tier 3 at NZ$19.55 or AU$16.80. All-inclusive, excluding GST, billed only for hours worked.

01

Does our data leave our systems?

No. Your team works inside your own systems with individual named logins that you issue and can revoke, so the data stays in your environment. Delivery runs from our Suva office, certified to ISO/IEC 27001:2022 (certificate 250208056701, valid to 7 February 2028).

02

How fast can a back-office team start?

Typically three to four weeks from your brief to the first day. That covers recruitment, your own interviews, systems access and training on your procedures, so the team takes live work only once you have signed off.

Finance & accounts

Your finance department, extended

Experienced finance professionals handling accounts payable, accounts receivable, financial reporting, payroll, and compliance, trained to NZ and AU standards.

Whether you need a dedicated bookkeeper or an entire accounts team, our finance professionals integrate directly into your existing systems and workflows.

"Our finance team operates to the same standards as any NZ-based accountant, but at a cost that makes your CFO smile."

01

70%

Cost savings

02

NZ/AU

Standards

  • Accounts payable & accounts receivable
  • Financial reporting & general ledger
  • Payroll processing & tax compliance
  • Budgeting & forecasting
  • Cash flow management
  • Audit support & compliance reporting

Industries we support

Whether you need a single admin assistant or an entire back office team, NexOutsource scales to fit. Every team member is dedicated to your business, not shared across clients. They learn your systems, your processes, and your preferences.

  • No minimum team size
  • 3-month initial term, then 2 weeks notice
  • Dedicated (not shared) staff
  • 3 to 4 week deployment
  • Trained to your SOPs and systems
  • We support accounting and bookkeeping, real estate, construction and trades, legal, NDIS and disability services, ecommerce, insurance, mortgage and finance brokers, recruitment, IT and SaaS, and energy and solar businesses.
  • Accounting & Bookkeeping
  • Construction & Trades
  • NDIS & Disability Services
  • Mortgage & Finance Brokers

Ready to lighten the load?

Get a free custom staffing plan for your back office and admin needs, with exact costs and deployment timeline.

FAQ

Back-office outsourcing, common questions

Real questions NZ and Australian operations and finance leaders ask before engaging NexOutsource for back-office support.

What back-office work does NexOutsource handle?

Finance and accounts admin (AP, AR, reconciliations, month-end), data entry, virtual assistant, claims processing, document handling, payroll support, and general administrative workflows. We work inside your existing systems, Xero, MYOB, NetSuite, QuickBooks, custom internal tools, not parallel to them.

How do you handle financial-data confidentiality?

Controls certified under ISO/IEC 27001:2022 cover access management, encryption at rest and in transit, and incident response. Finance data stays in your tenant; NexOutsource hardware is encrypted; access is role-scoped per agent.

What's the smallest engagement that makes commercial sense?

From half an FTE upward. Many smaller clients share an admin across two or three workstreams; mid-market clients dedicate full FTEs to specific functions. Our sweet spot is mid-market teams across one or more service lines.

How do you maintain quality on high-volume data entry work?

QA sampling or dual-key entry on workflows where accuracy under 1% error rate is the SLA. AI-assisted validation is rolled out where volume justifies it. Auditing is documented; throughput is reported weekly.

Can we start small and expand the back-office team over time?

Yes. Pilot framework with KPIs and ramp paths. A 3-month initial term, then 2 weeks notice. Most back-office engagements expand within 6 to 12 months as NexOutsource proves the operating model on the initial scope.

Start here

Get your free staffing plan

Tell us what you need and we’ll come back within 24 hours with a custom recommendation: roles, costs, and deployment timeline.

  • Custom cost breakdown
  • Role-specific team design
  • Deployment timeline
  • No obligation, no spam

Prefer to talk first? Book a 30 minute call

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